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Why wasn’t my call dispatched immediately?
METCAD Telecommunicators prioritize each incoming call for service based upon the information collected during the telephone call. A call of an accident, for instance, where the cars are all out of traffic might be assigned a lower priority level. But, an accident with injuries would be assigned a higher priority level, which indicates it is an emergency and a unit would be dispatched even if they may have to be called off of a lower priority call.

Police - Communications

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1. Am I required to leave my name when reporting a crime?
2. Why wasn’t my call dispatched immediately?
3. Why do dispatchers ask so many questions?

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333 S. Tanner
Rantoul, IL 61866
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